Track inbound customer messages and outbound WhatsApp delivery, read, and failure states.
Message oversight
Review message health across every tenant store with filters for direction, tenant, and delivery lifecycle state.
Queue
Newest first across every tenant store.
[unsupported message type]
Sent: 2026-03-23 04:39:18 | Delivered: Pending | Read: Pending
ALPHARVEST-STORE-00001 Order: ALPHARVEST-STORE-00001 Status: Pending payment Payment: Unpaid Amount: INR 85.00 1 x Titabor Aijung Rice 1Kg = INR 85.00 Deliver to pincode: 781001 City: Guwahati Address: Kahilipara Order details
Sent: 2026-03-22 18:39:55 | Delivered: 2026-03-22 18:39:55 | Read: 2026-03-22 18:39:55
Detail: {"messaging_product":"whatsapp","contacts":[{"input":"919127022438","wa_id":"919127022438"}],"messages":[{"id":"wamid.HBgMOTE5MTI3MDIyNDM4FQIAERgSMTI2RDQ1MkNDRjJFMkFDRjg5AA=="}]}
ALPHARVEST-STORE-00001
Sent: 2026-03-22 18:39:53 | Delivered: Pending | Read: Pending
Alp Harvest Your last 5 orders are shown below. Tap one to see full details. Latest orders first
Sent: 2026-03-22 18:39:46 | Delivered: 2026-03-22 18:39:47 | Read: 2026-03-22 18:39:47
Detail: {"messaging_product":"whatsapp","contacts":[{"input":"919127022438","wa_id":"919127022438"}],"messages":[{"id":"wamid.HBgMOTE5MTI3MDIyNDM4FQIAERgSOUNDODUwMzQ2NzRCNkZCMjlFAA=="}]}
My Orders
Sent: 2026-03-22 18:39:45 | Delivered: Pending | Read: Pending
ALPHARVEST-STORE-00001 Delivery details saved. Deliver to pincode: 781001 City: Guwahati Address: Kahilipara Our store team will send your payment link shortly. Address saved for this order.
Sent: 2026-03-22 18:39:38 | Delivered: 2026-03-22 18:39:39 | Read: 2026-03-22 18:39:39
Detail: {"messaging_product":"whatsapp","contacts":[{"input":"919127022438","wa_id":"919127022438"}],"messages":[{"id":"wamid.HBgMOTE5MTI3MDIyNDM4FQIAERgSNzA1NjJENzJBREFGREVCREM1AA=="}]}
781001 Guwahati Kahilipara
Sent: 2026-03-22 18:39:37 | Delivered: Pending | Read: Pending
Alp Harvest Please share your delivery address for order ALPHARVEST-STORE-00001. Send your delivery details in this format: Line1: Pincode Line2: City/Areaa Line3: Complete Address Pincode line 1, city line 2.
Sent: 2026-03-22 18:39:22 | Delivered: 2026-03-22 18:39:22 | Read: 2026-03-22 18:39:22
Detail: {"messaging_product":"whatsapp","contacts":[{"input":"919127022438","wa_id":"919127022438"}],"messages":[{"id":"wamid.HBgMOTE5MTI3MDIyNDM4FQIAERgSNDk1RDU1QTNGQUE4MzQwMDAwAA=="}]}
Your order has been placed successfully. ALPHARVEST-STORE-00001 Total: INR 85.00 Please confirm the delivery address for this order. Order received in WhatsApp.
Sent: 2026-03-22 18:39:20 | Delivered: 2026-03-22 18:39:21 | Read: 2026-03-22 18:39:21
Detail: {"messaging_product":"whatsapp","contacts":[{"input":"919127022438","wa_id":"919127022438"}],"messages":[{"id":"wamid.HBgMOTE5MTI3MDIyNDM4FQIAERgSOEY5M0QwQkVGRTRBMkFBMTJEAA=="}]}
Catalog order placed
Sent: 2026-03-22 18:39:19 | Delivered: Pending | Read: Pending
Welcome to Alp Harvest quick shopping. To start shopping, you can view our catalog and add items. Type Help for more options
Sent: 2026-03-22 18:39:02 | Delivered: 2026-03-22 18:39:03 | Read: 2026-03-22 18:39:03
Detail: {"messaging_product":"whatsapp","contacts":[{"input":"919127022438","wa_id":"919127022438"}],"messages":[{"id":"wamid.HBgMOTE5MTI3MDIyNDM4FQIAERgSOUEzOTBDOEFDOTM5QUU0MEY5AA=="}]}
*Delivering to:* 781001 🚚
Sent: 2026-03-22 18:38:59 | Delivered: 2026-03-22 18:39:00 | Read: 2026-03-22 18:39:00
Detail: {"messaging_product":"whatsapp","contacts":[{"input":"919127022438","wa_id":"919127022438"}],"messages":[{"id":"wamid.HBgMOTE5MTI3MDIyNDM4FQIAERgSM0YwMjdBRUFGOTY1MEZFNjk3AA=="}]}
781001
Sent: 2026-03-22 18:38:58 | Delivered: Pending | Read: Pending
*Alp Harvest* Welcome 👋 Please enter 6 digit delivery pincode to continue. 6-digit pincode required
Sent: 2026-03-22 18:38:53 | Delivered: 2026-03-22 18:38:54 | Read: 2026-03-22 18:38:54
Detail: {"messaging_product":"whatsapp","contacts":[{"input":"919127022438","wa_id":"919127022438"}],"messages":[{"id":"wamid.HBgMOTE5MTI3MDIyNDM4FQIAERgSQUQ0NzMxNTM5QUQ2NjZDOEI4AA=="}]}
Hi
Sent: 2026-03-22 18:38:52 | Delivered: Pending | Read: Pending